Thank you for a great conversation, Rex Wallace, Mick Twomey and Nate Lucena!
There is indeed a real opportunity to improve Star Ratings with innovation. Special thanks to all the Star managers who participated in my research and to the Medicare Advantage experts who helped me better understand the context in which managers make decisions.
Watch Part 1:
Rising Stars podcast S3 E4
Watch Part 2:
Rising Stars podcast S3 E6